Frequently Asked Questions

We receive hundreds of questions each day. Please make sure you have looked over the below issues/questions before you submit an email.

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How To Break 80 Support

QUESTIONS/ISSUES

Can your program really help me?

Will your program work for women?

Is your book suitable for left-handed golfers?

What is an eBook and how will I receive it?

The testimonials on your site seem too good to be true.  Can I achieve similar results?

Is your book available in stores?

I don't want to pay via credit card online.  Is there another way I can pay?

What payment methods do you accept?

What if I'm not 100% satisfied with your product?

Is it really safe to order online? 

After I order can you help me with questions?

I see a charge on my credit card from "CLKBNK/KEYNETICS".  What is this?

I see a charge on my credit card from "BACKSPIN, INC."  What is this?

I am a customer who bought the product and need technical assistance.

How do I contact you?


ANSWERS-

Can your program really help me?

To date, my program has helped over 13,000 golfers from roughly 38 countries.  My program has been instrumental in helping golfers of all skill levels, high and low handicappers and those that are just taking the game up.  I designed the book to appeal to a very large audience and to do so I spend considerable time at the beginning of the program describing proper fundamentals.  I also provide a great deal of detail on the more technical and mental aspects of the game.  The only way to truly find out if it will benefit you is to purchase the product yourself.  If for any reason whatsoever you are not satisfied with the product, simply return and we will refund you promptly.

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Will your program work for women?

Yes.  In fact, roughly 10% of our subscribers are women across an age range of 20-80.

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Is your program suitable for left-handed golfers?

The book was written in language that would be mainly tailored toward right-handed golfers.  In fairness to the lefties, to read the program you would have to reverse a small portion of the instruction.

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What is an "eBook" and how will I receive it?

An e-book is an Adobe Acrobat PDF file and is instantly downloadable. You get access to it immediately upon purchase.  Many customers prefer eBooks because they are less costly than print versions and can always be easily printed and bound together.  You can also download pdf e-books into most hand held portable devices to read on the bus, plane, train, or wherever.  

Once your order is complete you will receive the eBook two ways.  First, you'll get immediate access to a web page to download it and second, we'll email you a copy.

You do NOT have to log onto the Internet each time you want to read your e-book. Once you've downloaded it, you just save it on your computer hard drive and read it directly from your computer screen.  

That's all there is to it! You don't have to be a computer genius. Even if you're a complete computer and Internet Newbie, downloading, reading and printing your e-book is as easy as one, two, three!  

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The testimonials on your site seem too good to be true.  Can I achieve similar results?

The testimonials and success stories I present on the site are actual customers with great results.  Each and everyone of them offered their story to us on their own volition.  Will you be able to drop 7-10 shots or realize similar results?  I honestly don't know.  Legally speaking, I have to say that individual results may vary.  However, I do believe that any golfer who adopts this program can drop 7-10 shots from their average score if they apply the principles and methods I suggest in the program.

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Is the book available in stores?

No.  The book is only available from this web site.

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I don't want to pay online.  Is there another way I can pay?

Yes.  You can use our order form at www.howtobreak80.com/orderform.htm. Simply print it out, fill it in and fax it back to us at the fax number listed on the page.  Alternatively, you can call us directly at 949-542-6801 and we will take your order via phone.

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What payment methods do you accept?

Visa, MasterCard, American Express and Discover. Our secure credit card processor is Clickbank and is used by thousands of businesses on the Web. We also accept PayPal payments as well as electronic checks for U.S.A. customers.

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What if I am not 100% satisfied with your product?

We offer our customers and members a 60 day refund allowance. This means that any day from the first to that 60th day from your purchase you may simply email us and we'll promptly refund your purchase...no questions asked!

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Is it really safe to order by credit card online?

When you order the online from us you know it is 100% safe because it is done through a secure web page using secure socket layers (SSL). When your order is processed through the web site, your credit card details are encrypted and kept private so that no 3rd party can ever see them. Your info is not stored on the Internet, either, it is a one time transaction.

We use a 3rd party credit card processor called Clickbank.com because they are the worlds largest, safest, and most dependable company for taking online orders for downloadable products. Clickbank accepts orders from over 100 countries and over 10,000 companies use Clickbank online. You can always feel totally safe ordering any ebook or digital product if it is being sold from a clickbank secure order page.

When you click on the order link, you will be sent to the Clickbank order page through a secure connection. When you give your credit card details, it's normal to be asked for your 3 digit "validation code" (4 digits for American Express). In fact, using this validation code for your online order is for your own security and protection.

We are also a proud member of the Better Business Bureau of Southern California and the Better Business Bureau Online Reliability Program.

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After I order, will you help me with any questions?

Yes.  We will provide any technical support necessary for you to get access to the program.

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I see a charge on my credit card from "CLKBANK/KEYNETICS".  What is this?

Clickbank/Keynetics is our payment processor.  They are the party who charged your card for the purchase of our product.

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I see a charge on my credit card from "Backspin, Inc. or Break80".  What is this?

Backspin, Inc. is our holding company.  For certain transactions you will see this name because we sometimes process the transactions directly through our company.  If you see this and are not familiar with the charges, we charged your card because you or someone in your household ordered one of our golf products.  You can see our products listed at www.howtobreak80.com/blog. If you still cannot verify what or who purchased from us, please email us at support@howtobreak80.com and we will work to resolve it as quickly as possible.

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I am a customer who bought the product and I need assistance.

Please contact our support team at support@howtobreak80.com.  You will need to reference an order ID in order to verify you are a customer.  Once verified, we will be happy to answer any questions you have.

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How do I contact you?

The fastest way to get  hold of us is to send an email to us at info@howtobreak80.com. If you are customer and looking for support on your product, please email us at support@howtobreak80.com. Please add us to your approved senders/whitelist to ensure you receive all important messages from me. If you do NOT receive an email from us within 24 hours, be sure and check your JUNK MAIL folder because sometimes emails get accidentally labeled as SPAM. Alternatively, you can also reach us via phone at 949-542-6801  We are available Monday-Friday during the hours of 9am-5pm Pacific Time.

If the above responses did not answer your question, please contact us at info@howtobreak80.com

Thank you.

How To Break 80 Support


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