Frequently Asked Questions

A fellow at the golf course recently told me my stance was “off”. How can I improve my stance when addressing the ball?

Pro golfers make a perfect stance with a powerful swing look like a piece of cake.  Amateurs sometimes find themselves totally missing the ball, occasionally spinning around and sometimes falling over to the ground.  Square yourself up to the ball with your feet shoulder width apart.  Bend slightly at the knees, more at the hips and keep your back straight.  And don’t slouch!  This positioning will set you up for a great swing, keep you balanced and help with you accuracy.

After I order, will you help me with any questions?

Yes.  We will provide any technical support necessary for you to get access to the program.

After my golf game, I find that my back really hurts. What can I do to help with this?

Every golfer at some point experiences back pain in golf. It’s unfortunate and can keep a golfer off the course indefinitely, but is something that needs to be dealt with effectively. Do definitely consider a golf instruction video or golf dvd instruction program that focuses on fitness and you will find the right kinds of warm up, stretching and strengthening exercises will help you greatly.

Can you explain exactly what golf etiquette is?

“Do unto others as you would have them do unto you”, is a fantastic basis for golf course etiquette: treat your fellow golfers and golf course property just as you would like them to treat you and your property. Proper golf course etiquette, for the most part, involves just plain common sense, courtesy and respect.

Can your program really help me?

To date, my program has helped over 13,000 golfers from roughly 38 countries. My program has been instrumental in helping golfers of all skill levels, high and low handicappers and those that are just taking the game up. I designed the book to appeal to a very large audience and to do so I spend considerable time at the beginning of the program describing proper fundamentals. I also provide a great deal of detail on the more technical and mental aspects of the game. The only way to truly find out if it will benefit you is to purchase the product yourself. If for any reason whatsoever you are not satisfied with the product, simply return and we will refund you promptly.

How Can I Add Yards to My Drives?

Adding distance to your drives comes from using different body parts to effect speed in the club.  Keep your grip in your fingers, not deep in your hand.  Keep your stance comfortably wide with feet shoulder-width apart.  Your golf swing has to be around the body.  The club should come from the inside for optimal impact.

How can I improve on my club choices so that my shots don’t come up short?

First, make sure your write down all of your yardages. Amateur golfers usually have no clue as to how far they are actually hitting the ball, since they tend to think they are hitting further than they do. Take your time in preparing for each shot. Know your abilities and your limitations. It is worth the effort to know your true distances.

How Can I Stop Lifting My Head While Putting?

Golfers usually lift their heads when putting because they are far too focused on the results than they are on keeping their eye on the ball.  Keep your head down and listen for the ball to hit the cup instead of watching it.

How do I contact you?

The fastest way to get  hold of us is to send an email to us at If you are customer and looking for support on your product, please email us at Please add us to your approved senders/whitelist to ensure you receive all important messages from me. If you do NOT receive an email from us within 24 hours, be sure and check your JUNK MAIL folder because sometimes emails get accidentally labeled as SPAM. Alternatively, you can also reach us via phone at 949-542-6801  We are available Monday-Friday during the hours of 9am-5pm Pacific Time.

How do I find a good golf instructor?

So it’s golf lessons you’re after?  You’ll need to find a good teaching professional.  Lots of people look in the phone book, but just about every golf course will have several golf professionals on staff who give lessons. There are also golf academies, driving ranges, and practice facilities. And there are teaching pros who work at golf pro shops.  In person golf instruction is a powerful tool, as are golf lessons online, golf dvd instruction and one of a variety of golf training aids.

How important is putting and putting practice?

In terms of scoring, putting truly is the most important part of the game. To be a good putter takes a technique, concentration and lots and lots of practice. Many players lack confidence in putting. In some cases they actually fear this part of the game taking away all the enjoyment.

How long does it take to get good at golf and develop a good golf swing?

That depends on many factors: your goals, your willingness to practice your game, your ability to learn. Set goals in stages. Set an easy target. Break 100 first, then concentrate on breaking 90 and so on. Or set a simple goal to reach a level of competence at which you can enjoy a round of golf with your friends. You’ll know it when you reach it.

I am a customer who bought the product and I need assistance.

Please contact our support team at  You will need to reference an order ID in order to verify you are a customer.  Once verified, we will be happy to answer any questions you have.

I am always nervous addressing that first tee shot of the day. How can I get my nerves under control?

Take the time to warm up really well and this will help you be prepared mentally. Before your first tee shot, choose the club that you have the most confidence and are most comfortable with.

I don't want to pay online. Is there another way I can pay?

Yes.  You can use our order form at Simply print it out, fill it in and fax it back to us at the fax number listed on the page.  Alternatively, you can call us directly at 949-542-6801 and we will take your order via phone.

I feel very off balance at the end of my golf swing. How can I improve my balance the the finish?

Loss of balance during your swing is caused by basic golf swing faults. Consider whether or not you are swinging too hard. Next, consider your stance. Your feet should be shoulder width apart.
The main element of a balanced swing is good rhythm. Swing within yourself. If you are using a very long club, adjust your stance accordingly. There are many clever golf training aids that would help.

I get really nervous when I’m gearing up for that first shot off of the tee. What can I do to get my nerves in check?

Preparation, stretching and warming up is vital not only to get your body ready and help prevent injury, but to get your head in the right place for your game.  Consider checking out a great golf instruction DVD or golf instruction video geared toward golf fitness.

I often see other players stretching and warming up before they start their rounds of golf. Do I need to do this, too, and if so, how should I do this?

You will indeed need to participate in stretching and warm up activities before starting your round of golf.  Plan on arriving at the course an hour before tee time.  Choose a golf training DVD or golf training video focused on fitness instruction.  Start your warm up with a few good stretches at the driving range.  Once you’re loosened up, hit a few balls.  Start with wedges, then middle irons and long irons, finishing up with your woods.

I see a charge on my credit card from 'BACKSPIN, INC.' What is this?

BACKSPIN, INC. is our holding company.  For certain transactions you will see this name because we sometimes process the transactions directly through our company.  If you see this and are not familiar with the charges, we charged your card because you or someone in your household ordered one of our golf products.  You can see our products listed at If you still cannot verify what or who purchased from us, please email us at and we will work to resolve it as quickly as possible.

I see a charge on my credit card from 'CLKBANK/KEYNETICS.' What is this?

Clickbank/Keynetics is our payment processor.  They are the party who charged your card for the purchase of our product.

I’m a beginning golfer and I’ve gotten a lot of advice from friends about the proper way to hold a golf club. Can you give me some tips on what I should be doing?

If your goal is to improve your golf swing, looking at how you are holding your golf club is definitely the place to start.  Utilize what is known as a “neutral hand position” when gripping your golf club.  If you are right handed, your top hand will be your left hand.  Lightly hold your golf club in your left hand with your thumb facing down.  Place your bottom hand below your top hand in the same manner, being mindful of neutral hand position.  Grip with your fingers, not with your palms.

I’ve read a lot about golf swing basics and, frankly, I’m confused. Can you enlighten me on backswing and downswing?

You’ve spent some time practicing your grip, working out what is correct and feeling comfortable with it.  You’ve worked on your stance and got that squared around.  Now you’re ready to swing.  There are a lot of facets to remember about this process; don’t get overwhelmed.  The golf swing is really pretty simple; it just requires practice.  For your backswing, pivot the shoulders toward the spine, shifting the weight to the ball of your back foot.  Your front arm should be in a ninety degree L.  For your downswing, use you front arm as a lever toward your target, shifting your weight to the front foot in a single smooth motion.

Is it really safe to order by credit card online?

When you order the online from us you know it is 100% safe because it is done through a secure web page using secure socket layers (SSL). When your order is processed through the web site, your credit card details are encrypted and kept private so that no 3rd party can ever see them. Your info is not stored on the Internet, either, it is a one time transaction.

We use a 3rd party credit card processor called because they are the worlds largest, safest, and most dependable company for taking online orders for downloadable products. Clickbank accepts orders from over 100 countries and over 10,000 companies use Clickbank online. You can always feel totally safe ordering any ebook or digital product if it is being sold from a clickbank secure order page.

When you click on the order link, you will be sent to the Clickbank order page through a secure connection. When you give your credit card details, it’s normal to be asked for your 3 digit “validation code” (4 digits for American Express). In fact, using this validation code for your online order is for your own security and protection.

We are also a proud member of the Better Business Bureau of Southern California and the Better Business Bureau Online Reliability Program.

Is your program suitable for left-handed golfers?

The book was written in language that would be mainly tailored toward right-handed golfers. In fairness to the lefties, to read the program you would have to reverse a small portion of the instruction.

My balance is frequently off during the finish of my swing. What can I do to correct and improve this?

A loss of balance at any time during your swing is often cause by basic, but easily corrected, swing faults.  Check out our page of golf swing tips.  You might also consider a golf training aids that will help you stabilize your balance.  A balanced swing is the result of stable rhythm.  And practice.

Should I take golf lessons?

Yes, yes, yes! Great golf instruction is invaluable.  Do you have to take formal golf instruction? Of course not. Can you pick up golf and improve on your own? Of course, and that is the route that many golfers take.  There are also many fantastic golf instruction books, golf dvd instruction programs, golf instruction videos, golf lessons online and golf training aids with which you will show improvement.

Sometimes I get my shot pretty close to the green, but I get confused about what to do next. Can you help?

When you are in the 10 to 30 yards off the green area, do you know which wedge to use? If not, you need to spend some time hitting balls with all 3 of your wedges from at least 3 different distances, 10, 20, and 30 yards out.

The testimonials on your site seem too good to be true. Can I achieve similar results?

The testimonials and success stories I present on the site are actual customers with great results.  Each and everyone of them offered their story to us on their own volition.  Will you be able to drop 7-10 shots or realize similar results?  I honestly don’t know.  Legally speaking, I have to say that individual results may vary.  However, I do believe that any golfer who adopts this program can drop 7-10 shots from their average score if they apply the principles and methods I suggest in the program.

What if I am not 100% satisfied with your product?

We offer our customers and members a 60 day refund allowance. This means that any day from the first to that 60th day from your purchase you may simply email us and we’ll promptly refund your purchase…no questions asked!

What is a good way to improve the accuracy of my golf swing?

Becoming a low-ball hitter is a great way to improve your accuracy. I don’t mean just hitting a knock down into the wind either. I mean having a consistently low trajectory to your shots. Ben Hogan was a low-ball hitter in his day. Hal Sutton is a low-ball hitter today. They also happen to be a couple of the best ball strikers in history.

What is an 'eBook' and how will I receive it?

An e-book is an Adobe Acrobat PDF file and is instantly downloadable. You get access to it immediately upon purchase.  Many customers prefer eBooks because they are less costly than print versions and can always be easily printed and bound together.  You can also download pdf e-books into most hand held portable devices to read on the bus, plane, train, or wherever.

Once your order is complete you will receive the eBook two ways.  First, you’ll get immediate access to a web page to download it and second, we’ll email you a copy.

You do NOT have to log onto the Internet each time you want to read your e-book. Once you’ve downloaded it, you just save it on your computer hard drive and read it directly from your computer screen.

That’s all there is to it! You don’t have to be a computer genius. Even if you’re a complete computer and Internet Newbie, downloading, reading and printing your e-book is as easy as one, two, three!

What is the best way to get the most out of my practice sessions?

We’ve talked about golf cliches before, and there are two that apply to practicing.  “Practice makes perfect” may well be true, but more true than this is the old adage, “Practice smarter, not harder”.  When you approach your practice sessions, do so with a purpose.  What specifically do you want to work on or improve?  Is it swing, stance or grip?  What golf training activities do you utilize to improve your game?

Perhaps a session with a trainer who can assess your strengths and the areas where you seek improvement would be a good investment.  There are also a variety of golf training aids, golf training DVDs and lists of general and specialized tips to help you achieve your “A” game.

What payment methods do you accept?

Visa, MasterCard, American Express and Discover. Our secure credit card processor is Clickbank and is used by thousands of businesses on the Web. We also accept PayPal payments as well as electronic checks for U.S.A. customers.

Will your program work for women?

Yes. In fact, roughly 10% of our subscribers are women across an age range of 20-80.